Agentic automation
AI that does the work inside your systems, with your team approving what matters.
Agentic automation runs on a custom agent or on Claude or ChatGPT, carries work through your systems and stops for a person before anything sensitive happens.
Ask To-AI is an AI assistant How we handle your data
Timing and pricing are agreed on a 30-minute call.
Not sure what to automate first? Start with the auditWho it's for
Companies whose people move the same work between systems by hand, and who want AI to carry it through.
The problems it solves
- The pilot worked in a demo, then stalled before production.
- Your team copies the same details between the CRM, the helpdesk and spreadsheets every day.
- Once AI is live, nobody can see what it did or stop it quickly.
What you get
What we deliver
Workflow and integration design
Each step of the work mapped, with the systems the AI reads from and writes to, and the access it gets.
The right engine
A custom agent, or Claude or ChatGPT through their APIs, chosen for the job and for where your data has to stay.
Approval steps
Points where a person must approve before the AI acts on anything sensitive.
Logging and monitoring
A record of what the AI did and why, with alerts when something looks wrong.
Testing on real cases
The automation tested against examples from your own data before anyone relies on it.
Launch and handover
A staged go-live, written procedures for your team and a named owner for every part.
Before we start
What you need to start
- A piece of work to automate, or an audit that names one.
- A technical contact for each system we connect.
- Test access to those systems, then production access once you approve it.
How it works
From scope to production
- 01
Scope
We confirm the work to automate, the systems involved and how success is measured, and put it in writing.
- You provide
- The owner of the work and your technical contacts.
- You get
- A written scope with acceptance criteria.
- 02
Build and connect
We build the automation on the engine that fits, connect each system with only the access it needs, and add the approval steps.
- You provide
- Test access, and answers when questions come up.
- You get
- The automation running in a test environment.
- 03
Test
We run it against real examples, fix what fails, and show you the results before anything goes live.
- You provide
- People to review the results.
- You get
- Test results and your sign-off.
- 04
Launch and stay
We release it in stages, watch it closely in the first weeks and hand it over once it runs as agreed.
- You provide
- Production access and a go-live date.
- You get
- An automation in production, owned by your team.
Who runs it
AI is powerful. You stay in command.
Rabih Bader
Founder
Serge Semaan
Team member
Where you decide
- You grant production access system by system.
- Sensitive actions wait for a person's sign-off.
- Your team can pause the AI without stopping the work.
Questions
Questions about agentic automation
How is agentic automation different from a custom agent?
A custom agent does one job, such as answering customers or your staff. Agentic automation is the wider build: AI carrying work through several steps and systems, with approval points, whether it runs on a custom agent or on Claude or ChatGPT.
Can it run on Claude or ChatGPT?
Yes. Where Claude or ChatGPT fits the job, the automation uses them through their APIs. Where the work needs its own rules, data and limits, we build a custom agent for it. We choose with you during scoping.
Do we need an audit first?
Not if you already know the work and the systems involved; we start with scoping. If you are not sure where AI pays, the audit is the better first step.
Which systems can you connect?
Anything with a documented API or an approved connector, such as CRMs, helpdesks, databases, shared drives and internal tools. We confirm each one during scoping.
How do you keep it safe in production?
Approval steps for sensitive actions, a log of everything the AI does, alerts when something looks wrong and a pause your team controls. We test on real examples before go-live.
How long does it take?
It depends on the number of systems and approval steps. The written scope includes a timeline you approve before the build starts.
Who looks after it after launch, and how does the engagement end?
Support after launch, response times and how the work is handed to your team are agreed in writing before work starts.
What does agentic automation cost?
Each build is quoted from the written scope, so you know the figure before any work begins.